Period from order to delivery
Shipped within 10 days from order date (Made-to-order products and pre-order items are excluded
Order date = payment confirmation date. It is not the order date.
*All prices are based on business days. We ship on Business day.
*Scheduled release date and estimated arrival date may change.
*Does not apply to made-to-order products or reserved products. Delivery times for these products are stated on each product page.
*If you purchase products with different delivery times, they will be shipped together as soon as all orders are ready for shipping.
※After shipping, we will send you an email with the tracking number. Please check the delivery status here. (Easy delivery does not apply)
Also, if delivery is not possible due to the customer’s absence, the delivery company will notify you via an absentee note, etc., so please take the necessary steps yourself.
Product delivery time :
- Made-to-order products : Schedule listed on the product page
- Other products : Ships within 10 days from the order date.
About returns and cancellations : We do not accept returns or cancellations unless the product is defective. (Digital content cannot be refunded or canceled) Return shipping fee : If the product is defective, we will pay for it.
(Please note that we cannot accept returns of defective products if you do not contact us within 3 days after the product arrives.)
Please note that the color of the product may differ slightly from the image. This is not a defect and we cannot accept exchanges or refunds.